Privacy Statement

Introduction

Privacy-sensitive data, or personal data, is processed through our webshop. Pancho and Amelia ASET bv considers the careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing, we comply with the requirements set by privacy legislation. This means, among other things, that we:

— clearly specify our purposes before we process personal data, via this privacy statement;
— limit our collection of personal data to only the personal data necessary for legitimate purposes;
— first ask you for explicit permission to process your personal data in cases where your permission is required;
— take appropriate security measures to protect your personal data and also demand this from parties that process personal data on our behalf;
— respect your right to provide your personal data for inspection, correction, or deletion at your request.

Pancho and Amelia ASET bv is the controller for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose at the Panchoamelia.nl webshop. If you have any questions, or want to know exactly what we keep track of, please contact Pancho and Amelia ASET bv.

Order processing

When you place an order with us, we use your personal data to be able to handle it properly. We may then provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this, we use your email address, phone number, billing address, and name and address details. We need these because of the contract we conclude with you. We keep this information until your order has been completed. We retain certain customer data longer in connection with the statutory tax retention obligation.

Your account

For certain parts of our webshop, you must first register. You must then provide information about yourself and choose a username, with which we create an account.

For this, we use your payment details, email address, name and address details, billing address, and phone number. We keep this information until you close the account, so that you do not have to fill them in every time and so that we can contact you in the context of the execution of the agreement. You can adjust information via your account whenever you want.

Disclosure to third parties

We collaborate with certain companies that may receive your personal data from us. With the exception of these partners, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example, if the police demand it in the event of a suspected crime).

Marketing

We would like to send you advertising about offers and new products or services. We do this by mail, by email, via social media, and by telephone. You can object to this advertising at any time. Every email contains an unsubscribe link. You can also communicate your preferences via your account.

Advertisements

Our webshop displays general advertisements. We do not keep track of personal data for this and therefore do not find out whether you like them.

Statistics

We keep statistics on the use of our webshop. This data is always anonymized.

Cookies

Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time, and with which we can see that you are visiting us again. When you visit our webshop for the first time, we display a message with an explanation about cookies and ask for your agreement. You can disable the placement of cookies via your browser, but some parts of our webshop may then no longer work properly.

Security

Security of personal data is of great importance to us. We ensure that your data is well secured with us, constantly adjust the security, and pay close attention to what could go wrong.

Data Protection Officer

We have appointed a Data Protection Officer who is responsible for privacy within our organization. Our officer is J.G.M. Sikking and can be reached by email at info@panchoamelia.nl and by telephone at +316 1812 3766.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. We recommend that you consult it regularly so that you are aware of any changes. We will do our best to announce changes separately as well.

Inspection, modification, and deletion of your data

If you have any questions or want to know what personal data we have about you, you can always contact us. You have the following rights:

— get an explanation of what personal data we have and what we do with it;
— access to the precise personal data we have;
— having errors corrected;
— having outdated personal data deleted;
— withdrawal of consent;
— objecting to a specific use.

Please note that you must always clearly state who you are, so that we can be sure that we do not modify or delete data of the wrong person.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority: the Dutch Data Protection Authority.